SUPPORT / SAMPLES & SAS NOTES
Problem Note 45463: SAS® Customer Intelligence Studio does not reflect the execution status of a campaign group in the campaign group window
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When SAS® Marketing Automation executes a campaign group, the execution status should be displayed in the SAS Customer Intelligence Studio campaign group window. However, this window shows neither an "execution complete" message nor an error message. The only indication of a change in status is that the cursor in the campaign group window changes from an hourglass to an arrow.
To work around this problem, check the SASMarketingAutomation5.x.log file. This log contains entries that indicate success or failure of the execution after you have executed a campaign group.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Datacenter Edition | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows XP Professional | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Enterprise 32 bit | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Enterprise x64 | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Home Premium 32 bit | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Home Premium x64 | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Professional 32 bit | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Professional x64 | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Ultimate 32 bit | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Ultimate x64 | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows Vista | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows Vista for x64 | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||